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Patient Information

NEFM

Texas Tech University Health Sciences Center
Family Medicine Center
9849 Kenworthy St.
El Paso, TX 79924

Hours of Operation
Monday - Friday from 8:00 a.m. to 5:00 p.m.

Texas Tech Family Medicine scheduling process

Texas Tech Family Medicine Center would like to improve service to our patients. Same-day scheduling gives you the opportunity to have additional choices for your appointment needs. Now you can schedule a same-day appointment with your preferred doctor or one of our other doctors, you may also continue to schedule your appointments for future dates.

 

 Click here for Family Medicine Physician December 2014 Schedule

TTUHSC Brochure-English (Click here)

TTUHSC Brochure-Español (Oprima aquí)

Same-Day Appointments and Patient Care

To make an appointment, please contact a scheduling clerk at the phone number below:

*** 915-215-5500 ***

The schedule clerk can assist you with:

  • Scheduling same-day appointments
  • Scheduling future appointments
  • Canceling and rescheduling appointments
  • Answering any questions regarding your appointments
Primary Care Provider(PCP)

We have many doctors to handle your health care needs. If you have not already done so, you will be asked to choose a Primary Care Provider (PCP) as the doctor you will see most often for your medical care.

Your PCP is part of the Texas Tech Family and Community Medicine Department dedicated to your healthcare needs. This doctor will be in clinic on certain days and may be available to see you on those days. Regardless, you will not have to wait several weeks to see your PCP if you call and schedule a same-day appointment with any of our doctors in clinic.

Frequently Asked Questions

Do you offer same-day appointments?
Yes. That is always our goal.

What if I need to cancel my appointment?
If you are unable to keep your appointment please notify the clinic as soon as possible.

What do I do if I need after-hours care?
If you feel you have an Emergency please call 911 immediately. For all other medical care needs that cannot wait for regular business hours please contact 915-215-5500.

How can I get a question to my doctor?
Call your clinic and ask to leave a message for your physician.

I am a new patient; what do I need?
If you are a new patient, on the day of your first visit please arrive 30 minutes before your scheduled appointment. You will need to bring your current insurance card and photo identification with you. Please note your payment will be due at the time of your appointment.

How do I obtain a copy of my medical records?
A valid release-of-information form is required by our Medical Records Department before records can be released. A fee of $25 may be applied.

How do I obtain a refill for my prescription?
If you need a refill on your prescription you may call your local pharmacy or contact our clinic at 915-215-5500 then dial #2.

Helpful Links

For more Information on Family Healthcare visit:

http://familydoctor.org/online/famdocen/home.html

http://www.nlm.nih.gov/medlineplus/healthywebsurfing.html

http://www.cdc.gov

http://www.FamilyDoctor.org

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