Client Computing

Client Computing Cover Image - Computer and stethoscope

We are dedicated to to create a technical environment that supports and enhances a clinical setting, instructional delivery, and student success. The IT Help Desk is the central point of contact for students, faculty, administration and staff who have computer and related technology questions or work requests. The Helpdesk will provide first-level support and work toward resolving reported issues for hardware, software, and printer problems. If the problem cannot be addressed through phone support, the Help Desk technician will generate a ticket in STARS and assign it to the appropriate Information Technology group. End users will receive automated emails both when a ticket is opened and when a ticket is closed.

PC Support

Outlook Management
http://www.ttuhsc.edu/it/helpdesk/outlookmgmt/

Email Encryption
http://www.ttuhsc.edu/it/helpdesk/emailencryption.aspx

Hardware - Supported Hardware
http://www.ttuhsc.edu/it/helpdesk/support.aspx
For Dell systems purchased through TTUHSC and are tagged, we have technicians on staff that can help troubleshoot your computer and assist you with your PC needs.

Pager Request Form

Third Party Vendor Form

eRaider Form
(Faculty, Staff)

eRaider Form
(Vendor, Contractor, Temp Employee, Visiting Students, other)

Mac/Non-Traditional OS Approval Form

Local Admin Request Form