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Information Technology

Infrastructure Technology

General Information:

Team

Hours of Operation:
Onsite support is from 7:30 a.m. to 6:00 p.m. We monitor our infrastructure 24 x 7 / 365 days a year or 366 days if it happens to be a leap year :)

How to reach us:
Our main number is 915.215.4005

 

How to request a service:
Please contact our Help desk at 915.215.4111 or sign on into our work order system at:
http://www.ttuhsc.edu/it/stars

About us

Infrastructure Technology provides a cohesive technology base that is the critical foundation for the delivery of data, voice and video services to contribute to, support, and enhance the TTUHSC EL Paso educational, research and clinical mission.

Our main responsibilities are:

Data centers

- Enterprise application infrastructure administration

- Server management and administration

- Server virtualization

- Storage and backup services

Network

- Network access services

- Wireless access across Campus

- Remote sites support

- Cabling

General

Datacenter and Network monitoring, planning, design, implementation, maintenance, documentation as well as life cycle planning. We work in conjunction with all sections of the IT department to ensure the data is highly accessible, reliable and secure making this a positive experience to end users.

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