Description: Campaign Monitor EMR COMMUNITY NEWS
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New process to complete orders – How-to

You will no longer be prompted to complete orders after signing lab results. Orders need to be manually completed from the Orders Tab after you receive the lab results.

  1. Once inside the patient chart click on the Orders Tab.
  2. Select the order you would like to complete.
  3. Click the Complete button.
  4. A window titled Select Orders to Complete will appear. Your order will be already selected. Click OK. Do not click Select All because it will also select Service orders which only billers can complete.

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Under Patient Instructions and Meaningful Use � Tip of the Week

To meet meaningful use criteria, please print patient instructions inside office visit…

...and make sure to select the Record handout printing in Chart checkbox in the window below:

Also remember to use checkboxes that indicate clinical changes have been reviewed for Allergies, Problems, and Medications.

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EMR Announcements

There are currently 3 EMR Announcements:
  1. When you have a duplicate account request please submit to central registration. We cannot remove an account until we receive the duplicate accounts report. Reports are pulled every week but please allow 5 business days for the merge to reflect in EMR.
  2. If you create an office visit in the wrong patient chart please send an e-mail to with the subject “file in error”. Please note we cannot “move” or “change” a document after it has been signed. You will have to recreate it if you decide to file an error. Please allow 48 hours for request to be completed.
  3. Centricity EMR updates were successfully installed. These updates contain the following:
    1. 2012 CPT and HCPCS.
    2. ICD-9 enhanced description updates from GEHC terminology.
  4. For any feedback or requests for this newsletter please e-mail us at .

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EMR Known Issues

There are currently 2 EMR Known Issues:
  1. User receives message: The network connection to your application was interrupted. try to access your application later, or contact your help desk. If this happens please restart the thin client and notify us.
  2. There is an issue where EMR-Link print windows does not disappear. If you encounter this error please contact the EMR department so we can reinstall EMR-Link components.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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