Description: Campaign Monitor EMR COMMUNITY NEWS
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The HUB project went live on June 17, 2020. The project consists of a new bi-directional interface between TTUHSC, UMC and EPCH. This interface will allow Centricity EMR users to send electronic lab and radiology orders to UMC and EPCH, as well as receive results linked to these orders.

Important steps to remember:
  • Continue to provide printed lab requisitions to patients in order to provide when completing laboratory services
  • Select appropriate "Service Provider" and "Account Name."
  • Use "Misc. Lab" to print paper orders for patients that will not have the lab/radiology services completed at UMC, EPCH, LabCorp or Quest.
In case you missed it CBIZ Training Transition

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IMS Portal Requests Transition to SysAid

Effective June 3, 2020, requests submitted to the IMS Department for Centricity EMR, TTUHSC Cerner and Clinical Applications such as RMS and Phreesia will need to be entered on SysAid. Requests include EMR and CBIZ Training Requests, Centricity EMR & TTUHSC Cerner Enhancement Requests and Clinical Applications Access/Enhancement Requests. Additionally, CBIZ requests previously entered in SharePoint have also transitioned to SysAid, and can also be found in Clinical Application Support.

Attached is a User Guide to assist when entering requests to the IMS Department for EMR and CBIZ Support.
Log in to Sysaid using your eRaider credentials. Select Clinical Application Support.


Select the desired Request Category. Fields with an asterisk (*) are required fields. Complete the required fields for the request.


In case you missed it – Dragon Medical One

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EMR Announcements

There is currently 1 EMR Announcement(s):
    • The IMS Department would like to welcome all of the incoming residents and fellows. Welcome to TTUHSC El Paso!
    • Please dial 215-4111 Option 3 for support.

    • To request to file an EMR document in error please send an e-mail to Please remember the document must be signed and appended with the Request for Removal encounter type in order to be removed.

    • Newsletter feedback and/or requests can be submitted to:

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EMR Known Issues

There are currently 0 EMR Known Issues:

    To report any issues please e-mail us at or contact us at 215-4111 option 3. As always we are working to resolve these issues in a timely fashion and will keep you updated on their status
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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