Description: Campaign Monitor EMR COMMUNITY NEWS
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How does changing my eRaider affect EMR? – FAQ

We are all required to change our eRaider password every 90 days. Changing your eRaider password does not automatically change your EMR password however you will be required to verify your identity once you open EMR.

There are two ways to confirm your identity by:
  1. Clicking Previous Password and then entering your previous eRaider password
  2. Clicking Security Questions and then answering the security questions you setup during your EMR training
It is important to complete this process if you want to continue using Password Manager to automatically populate your credentials when opening EMR.

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Password Manager � Tip of the Week

When updating your EMR password please remember to also update password manager to avoid getting locked out.

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EMR Announcements

There is currently 1 EMR Announcements:
  1. 1. There is a Proxy box called "Department, EMR" to route unmapped lab results to. Any other requests need to go to your EMR clinic team and through the EMR request application.
  2. For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There is currently 1 EMR Known Issues:
  1. There is a known issue with password manager not opening. If you encounter this issue please contact the EMR department at Please remember to use only your TTUHSC e-mail address when sending us information.
  2. Please verify the legibility of the Lab print requisitions before sending them to UMC. Their barcode system cannot read the barcode if the requisition is not legible. If you do not receive the electronic results please notify us.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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