Description: Campaign Monitor EMR COMMUNITY NEWS
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How to print/fax a consult letter from EMR

We have added a newly formatted letter in EMR titled: “Consult Letter Complete”. The original letter was revised to include the correct number of spaces and ensure its format is readable. To print or fax from EMR follow the instructions below:

  • Go to the patient’s chart
  • Click the Print button located in the main toolbar Image01
  • Click the + next to Letters to view more folders
  • Select your clinic’s folder and make sure the Consult Letter Complete is selected from the right hand side.Image03
  • If you want to save the letter as a document in patient chart make sure you select the correct checkbox shown below
  • Verify the Letterhead selected pertains to your current location of care if not select the correct one from the drop-down list
  • If printing the letter make sure the printer selected is correct, if faxing select Biscom Fax Printer from list
  • Click Print
  • If printing you will need to either Sign or Route document
  • If faxing you will be prompted to Select a recipient
  • Click Select
  • Under show select Other Businesses from drop-down list
  • Type the name of the provider/clinic on the Search field
  • Click Search
  • Select clinic from list shown below
  • Click OK
  • Make sure the Cover Page is set to Default if not select Default from drop-down list
  • Enter any additional comments in Cover Page if needed (optional)
  • Click Fax
Note: If you cannot find the provider or clinic in the Fax list please contact EMR and we will add it for you.

In case you missed it – Faxing Prescriptions to Pharmacy and When should I sign Clinical Lists Updates? – FAQ

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What to do if patient leaves before being seen � Tip of the Week

Some office visits have been signed with no information which is creating a delay in billing and requiring additional research from your Billing department and Medical Records.

If a patient leaves before being seen please document in the note that the physician never saw the patient and if possible include a reason why before signing the document.

In case you missed it – Out of Office Assistant – Tip of the Week

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EMR Announcements

There is currently 1 EMR Announcements:
    • The EMR department has a new number. Please dial 215-4020 to reach us.

    • The Pain Management Clinic is now live with EMR.

    • To request to file an EMR document in error please send an e-mail to Please do not send alerts or flags for this type of request.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 0 EMR Known Issues:
    • The Prescription Refills form was not displaying pharmacy names correctly. This issue has been fixed.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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