Description: Campaign Monitor EMR COMMUNITY NEWS
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Recovering Missing Panes

Problem: The left hand sides panes are missing or out of place during an update


  • Right-click inside of the update translation area
  • Click on dock all panes
  • To make panes resize automatically click on dock all panes one or more times
In case you missed it – How to print/fax a consult letter from EMR

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Which Password? � Tip of the Week

Please note that you use 2 passwords to access EMR. The first password is the one you use to login to Citrix to access the EMR icon. The second password is the one you use in the Centricity EMR login window.
  • The credentials below are the same you use to login to your e-mail and computer every day. They are your e-raider credentials.


  • The password in the Centricity EMR login window can be manually changed to be the same as your e-raider but it may not be the same.
When you update your e-raider password do not update password manager. Password manager is only used for the EMR password on the screen above.

In case you missed it – What to do if patient leaves before being seen – Tip of the Week

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EMR Announcements

There is currently 1 EMR Announcements:
    • Psychiatry is now live with EMR.

    • The EMR department has a new number. Please dial 215-4020 to reach us.

    • To request to file an EMR document in error please send an e-mail to Please do not send alerts or flags for this type of request.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 1 EMR Known Issues:
    • We are working with UMC and ECH to stop getting lab results and imaging results for inpatients.
    • To report any issues please e-mail us at or contact us at our new number 215-4020.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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