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Why is it important to select the correct Location of Care? – FAQ

It is important to select the correct Location of Care every time you login to EMR to help avoid billing, reporting and ordering issues.

When starting an update your location of care will automatically populate in the field below.

If the incorrect location of care is selected, other medical staff with different locations of care might be unable to see your documents and/or orders inside EMR and while using the EMR-Link(lab interface) application.

Additionally your location of care is used to create Meaningful Use & Billing reports by location and groups. Not logging into your correct location of care can result in reporting inaccuracies.

Please remember to verify your location of care every time you login, as shown in the first screenshot, to avoid any of these issues.

In case you missed it – How to make changes to Flowsheet values

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Adding Forms to your favorites � Tip of the Week

Adding forms to your Favorites allows you to pull your commonly used forms into any update with ease. To add a form to your favorites:
  1. Open an update On Hold or Start a new update.
  2. Right-click in the Favorites section.
  3. Select Add Fav Form/Text component.
  4. Search for the form you would like to add using the Browse or Search tab.
  5. Click OK.
Your form will be saved on your favorites whether you Sign or Discard the Document.

In case you missed it – Password Manager

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EMR Announcements

There are currently 0 EMR Announcements:
  1. You can now report EMR issues by sending a flag to EMR, Department inside Centricity EMR. Remember to use the button if you are unable to find us in your user list.
  2. When calling the EMR department, please contact us while you are at the computer experiencing the problem – we may need to gather extra information from the system or account- and have the following information ready:
    1. Any specific error message the computer may be giving you.
    2. Good contact information for you or anyone else that may be able to answer our questions about the problem.
  3. We know that technical problems can be incredibly frustrating and will work to help you as quickly and easily as possible. To help us provide optimal service, please be prepared and willing to answer questions or follow troubleshooting steps. We appreciate your patience!
  4. For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 0 EMR Known Issues:
  1. Nurse Practitioner’s supervisor doesn’t appear in some pharmacies systems. If this happens please notify EMR.
  2. Please make sure you report any issues that impact EMR as we cannot solve issues we are unaware of.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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