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Pediatrics go live – Announcement

Pediatrics clinic is now live with Centricity EMR. The Majority of the EMR department will be assisting the clinic during the next month. If you need any assistance someone will still be available to answer and troubleshoot issues over the phone.

In case you missed it – Updating Password Manager – How to

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How to Fax a document using the Biscom Printer � Tip of the Week

  • Open the Centricity EMR application.

  • Enter username (eRaider), EMR password and select a location of care (LOC)

  • Find a patient (Ctrl + F) by clicking on Actions > Find Patient

  • Select an option under Search (Name, Birthday, Home Phone, SSN, Patient ID and MRN) Click the “Search” button > Select patient > Click “OK” to finalize

  • Go to the Documents tab > Select a document in order to be faxed > Click on the “Print“ button

  • Select the “Biscom Fax Printer” under the Printer drop down menu Click the “Print” button

  • Click the “Select…” button in order to choose a recipient.

  • Select a Contact list by clicking the drop down menu under the Show section Search and choose a contact recipient > Click the “OK” button

    (Note: Retail Pharmacies are the only contacts that can be added on this screen)

  • Select the Default cover page under Cover Page

  • Next, click on the “Fax” button in order to send the current document to the selected recipient


  • Finally, a Fax Status document will be created and signed under the patient chart if the document was successfully faxed

  • Otherwise, an alert message will be routed to your “Desktop” if the document failed to be sent

In case you missed it – Documenting and Routing for Residents – Tip of the Week

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EMR Announcements

There are currently 1 EMR Announcements:
    • Pediatrics is now live with Centricity EMR.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 1 EMR Known Issues:
    • If you are new to a clinic and don’t have printers available when using a desktop computer please notify EMR so we can ensure you have the right permissions to access all printers.
    • Please make sure you report any issues that impact EMR as we cannot solve issues we are unaware of.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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