Description: Campaign Monitor EMR COMMUNITY NEWS
Description IN THIS ISSUE
<< Previous Issue Next Issue >>

Quick Text

Quick text provides a shortcut tool that inserts common phrases, form components, text components, and data symbols into a chart note by typing a few characters. For example, when you type “.qd” in the instructions for a prescription, the applications inserts the phrase “Take one (1) tablet by mouth daily”. The Quick Text list is located under the Options menu. “Global Use” view will show the list of quick phrases available to all users.


Quick Text also provides the ability to create your own shortcuts using the “Personal Use” option. Enter the shortcut that you would like to create in the Replace section. In the With area you enter the phrase you would like to create. Click Add to save the Quick Text for your personal use.


Please remember that each shortcut must begin with a period (.) and are case sensitive. For example, .med will show the medications for the patient but .MED will not. If you create a shortcut phrase that is already being used in Global Use, your Personal Use quick text will become the default for your account. We encourage users to become familiar with the Quick Text feature in EMR and create their own shortcuts to improve efficiency in chart documentation.

In case you missed it – Patient Contact/ Pharmacy Name Change

Back to Top

Patient Portal PIN Generator

We welcome all Faculty and Staff to encourage patients to use MyTTP Patient Portal as a convenient way to access their medical chart information, request refills on medications, view appointments and much more. In order for patients to join Patient Portal clinic staff members need to provide patients with a Personal Identification Number (PIN) and a Patient Portal PIN Letter. The Pin can be activated at the Start Visit page of each Office Visit or by using the PIN Generator update. Using the PIN Generator update, the PIN will become instantly active and ready to use versus activating the PIN through the Office Visit, which requires final signature to become active.

To activate a new PIN for a patient use the PIN Generator Encounter Type


Click on “Auto Generate for a new PIN” or “Reactivate PIN” for a reactivation. (Patient PINs expire every 30 days)


A confirmation of the Active PIN will prompt. End the update and Sign the Update. Once the document has been signed the PIN letter will be available for use. Notice the patient’s PIN Status will change to Active in the Patient Chart Banner.


To print the PIN letter Click on Print on the top of the screen. Under Print Topics expand Letters and locate Kryptiq Patient Portal. Select the appropriate letter to be printed and print document and provide it to the patient. Please remember to highlight the name of the patient on the letter and inform the patient that they will be required to enter their name exactly as it is stated in the letter to avoid registration problems.



Should patients experience issues registering in Patient Portal that Clinic Staff is unable to assist with, please encourage them to email the Patient Portal Support Inbox at: for assistance.

In case you missed it – Notes to Pharmacy

Back to Top

EMR Announcements

There are currently 2 EMR Announcement(s):
    • Cortext is a HIPPA compliant secure messaging system that provides users with the ability to securely communicate and collaborate with colleagues from their smartphones, tablets, or desktops. Imprivata Cortext is available for download as a mobile application for iOS, Andriod, and a web-based application for any browser. We encourage all TTUHSC Faculty and Residents to download and create their accounts to communicate any PHI securely. Contact the EMR Department for further assistance with set-up.

    • The EMR Department in conjunction with Networking and PC Support Teams have successfully completed the Citrix Plug-In upgrade campus wide. We would like to thank all EMR users who helped with testing to make this transition seamless. Thank you faculty and staff for your patience and understanding, it is greatly appreciated.

    • Please dial 215-4111 Option 3 to reach us.

    • To request to file an EMR document in error please send an e-mail to and append the document in EMR using the update named Request for Removal.

    • For any feedback or requests for this newsletter please e-mail us at

Back to Top

EMR Known Issues

There is 1 EMR Known Issues:
    • Cameras used by Clinic Staff to take pictures of patients are not working properly with the new Citrix Plug-In. Please contact the EMR department for assistance.
    • Please report any lab values not showing in flowsheets after signing the lab report to the EMR, Labs proxy box in EMR.
    • To report any issues please e-mail us at or contact us at our new number 215-4111 option 3.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

Back to Top