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Requesting to add websites to Thin Clients-How To

In order to improve access to clinically relevant websites on Thin Clients, the following process was effective August 1st:

A request to add websites will be entered into the online EMR Request Application found at:

**Note: Administrators and Clinic Managers have access to this Request Application

After this request has been received, I.T. Security will review the list for safety and return the approved list of websites to the EMR department. A Work Order will then be given to PC support.

The websites will be added on a regularly scheduled basis, by PC Support, on the third Friday of every month. Requests to add websites will need to be received from the Departments on the third Monday of every month, in order for them to be added.

In case you missed it – New In House Medications Form How-To

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Requesting for Document Removal � Tip of the Week

When needing a signed document to be removed from a chart, you will need to send an e-mail to with the following required information only (all required information can be found on the documents tab, see below):
• Patient E#:

• Date & time of document to be removed:

• Summary of document:

• Provider of document:

If the document is a scanned document, please include the information above as well as the information within the note as well, see below.


In case you missed it – Pharmacy Benefit Eligibility Request

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EMR Announcements

There are currently 2 EMR Announcements:
    • We are pleased to announce, all Texas Tech clinics are live on EMR, with the exception of Neurology!
    • The issue with growth charts now showing in EMR has been resolved.
    • ***For the following clinics: Family Medicine, OB/GYN, Internal Medicine, and Pediatrics….The Patient Instructions Handout will now automatically print after using the meaningful use criteria form in your office visit. The form is now at the end of the note, after the Patient Instructions Form. Always be sure to double check the instructions before handing to the patient to ensure the right information was printed.

    • Please dial 215-4020 to reach us.

    • To request to file an EMR document in error please send an e-mail to Please do not send alerts or flags for this type of request.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There is currently 1 EMR Known Issues:
    • Please report any lab values not showing in flowsheets after signing the lab report to the EMR, Labs proxy box in EMR.
    • To report any issues please e-mail us at or contact us at our new number 215-4020.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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