Description: Campaign Monitor EMR COMMUNITY NEWS
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Using TeamViewer

In order for the EMR team to better assist you with any issues you may be experiencing with any Clinical Systems applications, there is an program installed on your computer named TeamViewer. TeamViewer allows us to log into your computer allowing us to not only see what you have on your screen, but also to control your mouse.

Follow the steps below to provide us with the information we need to log in to your computer over the phone:

• Double click on the TeamViewer 6 Host icon on your computers desktop


• Tell us what your ID number is


In case you missed it – Completing Orders in EMR

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Entering Vitals Correctly in Patient Chart � Tip of the Week

In order for EMR to calculate the patient’s BMI correctly, a valid height and weight must be entered first. Here are a few tips to ensure these fields are entered correctly:

• Convert metric to standard correctly and vice versa

• Double check what was entered previously for weight and height to ensure decimals are in the correct spot (e.g. 5.2” instead of 52”)

• Double check that what you entered is correct (e.g. 52” instead of 62”)

Having correct values for height and weight are essential to calculating the BMI correctly and for reporting purposes.

In case you missed it – Meaningful Use-ePrescribing

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EMR Announcements

There are currently 0 EMR Announcements:
    • ***For the following clinics: Family Medicine, OB/GYN, Internal Medicine, and Pediatrics….The Patient Instructions Handout will now automatically print after using the meaningful use criteria form in your office visit. The form is now at the end of the note, after the Patient Instructions Form. Always be sure to double check the instructions before handing to the patient to ensure the right information was printed.

    • We’ve been working diligently to correct the issue of labs not showing in flowsheets. We are correcting different labs each week and this week we have corrected the following:

      b. Please report any issues regarding these particular labs not crossing over from the report to your flowsheet.

    • Please dial 215-4020 to reach us.

    • To request to file an EMR document in error please send an e-mail to Please do not send alerts or flags for this type of request.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 2 EMR Known Issues:
    • Rotating residents do not have access to printers or computers in clinic.
      • Clinic must notify EMR department of any residents rotating through their clinic in order for them to be granted access.
    • Please report any lab values not showing in flowsheets after signing the lab report to the EMR, Labs proxy box in EMR.
    • To report any issues please e-mail us at or contact us at our new number 215-4020.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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