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Changing your Location of Care when using Imprivata (Tap Card)

If you are using a tap card to log into EMR, you are using an Imprivata computer. The tap card will log you into EMR automatically and will not allow you to change your location of care right away. Please follow these steps to change your location of care if needed. Once the EMR enters your username and password for you, check your location of care to see if it is correct. If it is, you are all set. If it is not, follow these steps to change your location of care.

• Click OK to open EMR Image01

• Click the Exit sign to get back to the log in screen


• Enter your username and password, and then choose the correct location of care from the drop down menu


• Click OK to open EMR Image04

In case you missed it – Completing Orders in EMR

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How does changing my eRaider affect EMR � Tip of the Week

We are all required to change our eRaider password every 90 days. Changing your eRaider password DOES NOT automatically change your EMR password however you will be required to verify your identity once you open EMR. The window below will pop up once you log into Citrix with your new eRaider password.

Make sure to verify your identity BEFORE clicking on EMR. This will ensure that your EMR password will be populated into the EMR log in screen for you.


In case you missed it – Why aren’t my patient’s lab results showing in my flowsheet/form? – Tip of the Week

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EMR Announcements

There are currently 0 EMR Announcements:
    • Please dial 215-4020 to reach us.

    • To request to file an EMR document in error please send an e-mail to Please do not send alerts or flags for this type of request.

    • For any feedback or requests for this newsletter please e-mail us at

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EMR Known Issues

There are currently 2 EMR Known Issues:
    • Rotating residents do not have access to printers or computers in clinic.
      • Clinic must notify EMR department of any residents rotating through their clinic in order for them to be granted access.
    • Please report any lab values not showing in flowsheets after signing the lab report to the EMR, Labs proxy box in EMR.
    • To report any issues please e-mail us at or contact us at our new number 215-4020.
As always we are working to resolve these issues in a timely fashion and will keep you updated on their status.

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